Competition in the business world is always intense and interesting with variety of strategies and marketing programs, with is expected not only to attract customers but also to satisfy. The word customer satisfaction is often heard in many occasions that are related to the customer service. Here are some views that expressed by some experts [...]
About consumer perception, it explain as process of selecting, organizing, and interpretation of information input to generate meanings, so from that definition would mean that a sensation that is received by someone through sight, feeling, hearing, smell and touch of each person will have a different perception about the same situation, because everyone will capture, [...]
Business is an activity of selling products or services that provide benefits to its owner. Business is a risky activity which could give loss of material or non-material. But if done successfully it will provide benefits and prosperity for its owner. In order to avoid the business risk then business must be run properly with [...]